Privacy Policy

Effective Date: May 20, 2026

1. Information We Collect

We may collect the following information to deliver Helix OS services:

Account information, such as your email address and contact details.
User-provided inputs, including monitored keywords or other configuration data.
Usage data, like system logs and service interactions.
Publicly available TikTok content data associated with the keywords you monitor.

We do not collect private TikTok user data.

2. Use of TikTok Data

Helix OS integrates with TikTok APIs exclusively to access publicly available content data.

All access is strictly read-only.
We do not post, upload, or modify TikTok content.
We do not send messages or otherwise interact with TikTok users.
Any TikTok data we retrieve is used only for analytics, trend detection, and customer alerts.

3. How We Use Information

We use collected information to provide monitoring and analytics services, improve system performance, maintain security and reliability, and communicate with customers.

4. Data Sharing

We do not sell or rent user data. We may share limited information with trusted service providers (for example, payment processors) or legal authorities if required to comply with applicable law.

5. Data Retention

We retain data only as long as necessary to operate the service and satisfy legal or contractual obligations.

6. User Rights

You may request access to, correction of, or deletion of your personal data by contacting us at support@helix-os.org.

7. Security

We implement reasonable technical and organizational safeguards to protect data, but no system can guarantee absolute security.

8. Third-Party Services

Helix OS relies on third-party services, including TikTok. Your use of those services is subject to their respective terms and policies.

9. Changes

We may update this Privacy Policy from time to time. Continued use of Helix OS after changes take effect constitutes acceptance of the updated policy.

10. Contact

For support or questions: support@helix-os.org.